Availability of Accessible Client/Customer Service Documents
ErinoakKids shall prepare any additional documents describing its policies, practices and procedures as may be required by Ontario Regulation 429/07 and, upon request, shall give a copy of such documents to any person. Further, ErinoakKids shall notify persons to whom it provides goods and services that the documents required under the Ontario Regulation 429/07 are available upon request.
ErinoakKids shall give the person the documents, or the information contained in the documents described above, in a format that takes into account the person’s disability.
Did you know?
Did you know that the three smallest bones in the human body are in the ear and are called the stapes (stirrup), incus (anvil) and malleus (hammer)? The stapes is the smallest of the three bones, and is just 3.3 millimetres long in the average person. It is a tiny stirrup-shaped bone, and is known as the "stirrup." It is also the lightest bone in the body.
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