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Message to DFO Service Providers and Families

March 18, 2020
As you know, ErinoakKids sites are closed until further notice, as advised by Public Health, to help prevent the spread of the virus. During this time, ErinoakKids OAP-DFO staff are working remotely and continue to process all service-related documents submitted through the web-portal https://www.erinoakkids.ca/dfo 

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As you know, ErinoakKids sites are closed until further notice, as advised by Public Health, to help prevent the spread of the virus. During this time, ErinoakKids OAP-DFO staff are working remotely and continue to process all service-related documents submitted through the web-portal https://www.erinoakkids.ca/dfo 

Mail service to ErinoakKids sites has been temporarily suspended, so we request that all service-related documents be submitted electronically through the portal

At this time, all DFO program guidelines and documentation timelines remain in place. Please undertake best efforts to submit all documents (invoices, behaviour plans, etc.) electronically within the usual timelines. 

We  understand that some activities that require in-person contact will with clients or providers may not be able to be completed at this time.  If you require an exception to the program timelines or have other questions please contact the following:

> DFO Service Providers:  Please email Danielle Gauci, Program Coordinator, at dgauci@erinoakkids.ca
> DFO Families: Please call your Client Financial Services Clerk and leave a message – they will be monitoring their voicemail daily and will reply to your inquiry.

Visit erinoakkids.ca/covid19 for additional updates.

Did you know?

Did you know there is more than one way to communicate?  Gestures, illustrations, pictures and words are all forms of communication.

Learn about Auditory Verbal Therapy and American Sign Language Instruction at ErinoakKids

Contact Information

  ErinoakKids Locations
 
  (905) 855.2690
 
  1 (877) 374.6625
 

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