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Privacy at ErinoakKids

Privacy, confidentiality, and trust are at the cornerstone of ErinoakKids’ relationship with our clients. Health data and personal data are highly sensitive, our clients trust that we will keep their information private and confidential. We are committed to responsible data management practices. 

For the purpose of providing health, therapy, and support services, we collect personal information and personal health information from clients.  

Personal Information is any information that would help identify you as an individual person.

Personal health information is information in any form that identifies you and that relates to your health and health care.

ErinoakKids will collect, retain, use, and disclose personal information and personal health information (hereafter referred to as “protected data”) only to the extent necessary to provide services.   

In order to ensure that we meet our privacy obligations to our clients, and our obligations under the law, ErinoakKids has a privacy framework in place, which includes a Privacy Policy and Web and Social Media Privacy Policy. These policies govern how we collect, retain, use, and disclose protected data.

ErinoakKids Privacy Policy Summary

Web ( and Social Media Privacy Policy 

Access to Information

Data Protection Statement

Contact Information 

If you have questions about your personal information

If you want to view your personal information or have any concerns about the way in which your personal information is used or disclosed, please contact the ErinoakKids Privacy Officer at.
Privacy Officer
1230 Central Parkway West
Mississauga, ON L5C 0A5
Telephone: (905) 855-2690

We will make every effort to address your concerns. Concerns and complaints can also be addressed with the Information and Privacy Commissioner of Ontario.