arrow_back close


ErinoakKids appointment schedulers are your main contacts for appointments at ErinoakKids. They will call you to book appointments as indicated by your child's clinicians.
Click here to learn about COVID-19 safety protocols in place for appointments at this time.

If you need to reschedule or cancel an appointment for Clinical Services:

Please call 905-855-2690 (toll free 1-877-374-6625) and press 3

If you have to cancel a Saturday appointment on the day of your appointment, or are running late for a Saturday appointment, please call reception at 905-855-2690 and press 0.

Please provide us with as much advance notice as possible when you need to reschedule or cancel an appointment so that we can give the appointment to another client.

If you have any questions about this process, please call an ErinoakKids appointment scheduler at the above telephone number or speak with your child's clinician.

If you need to cancel an appointment for Autism Services:

Please use the ErinoakKids Autism Services Absence line if your child will be missing a scheduled therapy session by calling (905) 855- 2690 and entering the extension number for your site:

Brampton - extension 2914

Mississauga - extension 2912

Oakville - extension 2910

Please leave the following information on the voicemail if no one is available to take your call:

  1.        Your name
  2.        Your child’s first and last name
  3.        Your clinician’s name
  4.        The reason your child is absent

If you know of an upcoming absence prior to the day of your child’s session, please contact your child's Clinical Supervisor directly.