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  • Steps Towards Positive Change
    April 27, 2019
  • Learn how to define behaviour
    April 29, 2019
  • A support group for mothers of current/active ErinoakKids clients
    May 2, 2019
    This event occurs bi-weekly on Thursday between January 10, 2019 and May 30, 2019
  • Join us for a 10-week program to grow your leadership skills!
    May 2, 2019
    This event occurs weekly on Thursday between April 4, 2019 and June 6, 2019

New online portals make life easier for parents

Paperwork is a necessity in everyone’s life, but even more so for a parent of a child with special needs. To receive funding, complete insurance requirements and more, organizing and submitting paperwork is a task unto itself.    

For years, parents had to fax or drop off documents to ErinoakKids – a difficult task when “popping out” to do this errand involves bundling up a child with special needs. They told us they needed an easier way. And we listened!  

In January, we launched a secure online portal for DFO (direct funding option) documents. Families who opt for DFO receive funding directly for autism services from a private service provider, and ErinoakKids coordinates the distribution of these funds. Not only does the portal allows families to easily submit their documents to ErinoakKids, it centralizes the process in the back-end, allowing for greater efficiencies.  

And earlier this spring, we launched a secure online portal for SSAH (Special Services at Home) documents. SSAH helps families pay for special services that help children learn new skills and abilities, or provide respite support to the family. Before the launch of this portal, families had to drop-off paperwork at ErinoakKids sites. Today, they can simply take a photo or scan documents through the portal.  

Since the launch of these portals, we have heard positive feedback from the families impacted. We will continue to listen to families and make changes to support them!

Did you know?

Did you know that the three smallest bones in the human body are in the ear and are called the stapes (stirrup), incus (anvil) and malleus (hammer)? The stapes is the smallest of the three bones, and is just 3.3 millimetres long in the average person. It is a tiny stirrup-shaped bone, and is known as the "stirrup." It is also the lightest bone in the body.

Read about Infant Hearing Services

Contact Information

  ErinoakKids Locations
  (905) 855.2690
  1 (877) 374.6625

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