ErinoakKids Connect Access Request Form – Parent/Legal Guardian
ErinoakKids Centre for Treatment and Development’s ErinoakKids Connect Health Portal is a secure, online tool that connects you to portions of your child’s electronic health record. To request access to ErinoakKids Connect, please read this form carefully and complete the appropriate fields below.
The following age ranges govern use of ErinoakKids Connect:
Between the ages of 0-15: The parent or legal guardian can be granted full access to a client’s ErinoakKids Connect record by proxy by filling out the form below, unless the client (with capacity) advises ErinoakKids that he/she doesn’t want a parent or legal guardian to have access to their ErinoakKids Connect record.
At age 16 or older: Clients can request their own access to their client’s ErinoakKids Connect record. Furthermore, the parent/guardian can retain their access to the client’s ErinoakKids Connect record unless the client 16 years or older with capacity, requests a deactivation of the parent/guardian’s access.
ErinoakKids Connect access will not affect your legal right to access your child’s health record by other means. To request a paper copy of your record, contact the Health Records Department.
Have you already submitted an application for ErinoakKids Connect portal access?
If so, please do not fill out another application. If this is the first time you are applying for ErinoakKids Connect, please fill out the application. Need help? Call us at any time for any technical issues with using ErinoakKids Connect. If we are unable to answer your call immediately we will get back to you within two business days. Help Desk: 905-491-4442 or 1-877-374-6625 ext.4442. Important Notice We are currently receiving a high volume of requests. It may take up to 4 business days to complete your enrollment. To follow up with the status of your request please call 905-491-4442 or toll free 1-877-374-6625 ext. 4442. Thank you for your patience.
Please note, the client name and parent/guardian name must match what we have on file. For best results, please use the client name as it appears on their health card (if applicable). Any discrepancies may result in a delay in processing.